The business review goes by many names. The Monthly Business Review (MBR), Quarterly Business Review (QBR), and the Executive Business Review (EBR) are the most common. While there are many names and they happen at different frequencies, they all serve the same purpose: demonstrating the value you provide your customer. The business review is a critical checkpoint in the customer lifecycle and serves five major purposes.
Goal reviews are a great way to keep yourself on track to achieve your objectives. Most people are familiar with goal setting, especially around the New Year. We set goals and commit to achieving them. Sadly, just 8% of us actually follow through on our New Year’s resolutions, and regular goal achievement throughout the year is not much better. Goal reviews are quick and easy way stay focused on what you really want.
One of the best ways to improve any business interaction is to assume positive intent, that is, give people the benefit of the doubt. Assuming positive intent makes it possible to have a productive conversation without defensiveness shutting it down. What’s more, assuming positive intent demonstrates your leadership qualities. You show that you are seeking solutions instead of someone to blame.
Lifelong learning might be a cliché phrase, but that doesn’t change the fact that in today’s business world you must keep learning to remain relevant. Lifelong learning is about acquire new skills and open yourself up to new opportunities that will enhance your career, make you more valuable to your employer or future employers, and even improve your pay. Fortunately, there are so many options for continuing your learning there is really no excuse for not doing this.