There are fascinating new technologies on the horizon inspiring new products and services. We have seen similar innovations in the past, and yet their adoption is often slow at best, or they completely ignored at worst. Why is that and what can you do if you organization has an innovative product or solution it wants to bring to market?Read More »Improve adoption of innovative products
Organizations lack control over a lot of what happens in the market and the world. This is true during the best of times, and more so during challenging times. Yet, there is always one aspect of business under your control. That is the quality of service you provide your customers. Regardless of what industry you are in, whether you are a B2B or B2C company, and no matter what you sell, you have full control over your relationship with customers.Read More »Improve Engagement Quality With Your Customers
In a word, no. Globalization is not coming to an end. Certainly we have seen some challenges to globalization efforts over the last several years. The trade war with China, immigration barriers being raised, Brexit, and what appears to be a general retreat of the US in global affairs, the current pandemic can seem the last nail in the coffin for globalization. However, the evidence seems more likely to point to increase global cooperation in the years ahead.Read More »Does the Pandemic Mean the End of Globalization?
Data is king in today’s world. Fortunately, you do not have to be a data scientist to gain some useful insights from the data all around you. There are millions of small data opportunities that you can easily take advantage of right now. These small data opportunities can help you improve your own work or uncover interesting insights that add value to the overall organization.Read More »Millions of Small Data Opportunities
The business review goes by many names. The Monthly Business Review (MBR), Quarterly Business Review (QBR), and the Executive Business Review (EBR) are the most common. While there are many names and they happen at different frequencies, they all serve the same purpose: demonstrating the value you provide your customer.Read More »Master the Business Review