I am an American author, essayist, photographer, and entrepreneur.
I have started three successful businesses, written more than five books, penned hundreds of articles, and have visited over 60 countries, 40 US states, and lived abroad both in Thailand and Mexico. I now live in Seattle with my grumpy french bulldog, Penelope.
I currently manage large, diverse teams around the world for a leading quality experience company that helps Fortune 100 brands deliver great customer experiences. I am deeply involved in digital transformation programs, IoT and digital experience programs, data science projects, and lead a large user research program to improve products for people with disabilities.
I take a hands on approach to team leadership and direction. I align my processes and recommendations to strategic goals and organizational processes for the companies I serve. I build solid teams focused on delivering and achieving success, while partnering with my customers to achieve their goals.
I have over 18 years of experience managing high profile, complex projects and programs. I have been a certified project management professional through the Project Management Institute for 14 years. I have a Certification of Professional Achievement in Data Sciences from Columbia University. I have a Bachelor of Arts in Political Science and a Bachelor of Arts in History from the University of Washington in Seattle. I am in the process of achieving my Master of Business Administration from the University of Illinois at Urbana-Champaign.
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